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How do I access the Candidate Payment Portal through Stripe? 

Making payments through Stripe, updating bank and payment method information.

Step 1: Click the link here or here is the full web address: https://billing.stripe.com/p/login/fZebJ4ahEghVbxmcMM

Step 2: Enter your @my.reach.edu email address

Step 3: Go to your email and click the “Log In” link you received

 

 

 

How do I update my payment information?

  1. Log in to the candidate portal through the steps above.
  2. Click the “Add Payment Method” link to add or change your payment information.

 

A payment method must be added prior to the first payment date in order for your payment plan (subscription) to auto-draft each month.

 

How do I add an ACH payment from my bank?

Stripe has built-in instant verification. You will be able to search for your bank and log in using your regular banking credentials.

 

If your bank does not appear or you opt out of instant verification, Stripe will send a small deposit to your bank account. You will then need to return to the Candidate Payment Portal within 1-3 days to verify your bank account using the deposit amount.

A payment method must be added prior to the first payment date in order for your payment plan to auto-draft each month.

By entering your payment information in Stripe, you are agreeing to a monthly payment plan that will continue until your tuition balance is paid in full. To cancel the payment plan, you must contact us at bursar@reach.edu.

 

What if I miss a payment?

If a payment is missed, the payment method on file will automatically be charged until the payment is successfully processed. If the payment remains unsuccessful, a financial hold will be placed on the account, which will prevent registration for the current and future semesters.

If your account is placed on financial hold, you must contact us at bursar@reach.edu to make a payment arrangement to lift the hold. We will then send an invoice based on the agreed-upon payment arrangement and restart the payment plan. Payment plans will not automatically restart after a failed payment.