Reach University Non-Payment Policy

Missed Payments

• If a payment is missed, the payment method on file will automatically be charged until the payment is successfully processed. If the payment remains unsuccessful, a financial hold will be placed on your account and you will be required to provide a backup payment method.
• If your account is placed on financial hold, you must contact us to make payment arrangements to lift the hold. Once arrangements are made, we will send an invoice reflecting the agreed-upon plan. Your payment plan does not automatically restart.

Disputed Payments

• By entering your payment information, you are authorizing Stripe to automatically process your monthly payment. If a payment is disputed, we will contact you to discuss your account balance. If the balance remains unpaid, a financial hold will be placed on the account.

Graduating Candidates

• If you are graduating, you must pay any remaining balance to avoid delays in receiving your diploma. Note: transcripts may still be requested.

Withdrawn and Returning Candidates

• If you withdraw with an outstanding balance, you remain responsible for resolving it. If the balance is unpaid after withdrawal, your account will be placed on a financial hold.
• If you return to the University after a period of non-enrollment with an outstanding balance, you must resolve that balance before registering for classes. You will be ineligible to register until the balance is paid in full or a payment arrangement is in place.

If you are facing financial challenges, please reach out to the Bursar’s Office at bursar@reach.edu. There may be additional resources available to help you with your balance.