What if I fall behind on my monthly payments?
We would be happy to talk to you about your payments and payment plan.
We will work with you to help resolve any billing and/or payment issues.
If a payment is missed, the payment method on file will automatically be charged until the payment is successfully processed. If the payment remains unsuccessful, a financial hold will be placed on your account and you will be required to provide a backup payment method.
- If your account is placed on financial hold, you must contact us to make payment arrangements to lift the hold. Once arrangements are made, we will send an invoice reflecting the agreed-upon plan. Your payment plan does not automatically restart.